If the computer powers on with the second battery and the battery charges correctly contact hp customer support for battery replacement.
Hp laptop battery replacement warning.
Consider replacing your battery.
Remove the battery from your laptop but be careful if you ve just used your laptop because it may be hot.
The right hp laptop battery for you.
To find your product number use hp support assistant or locate the product number on the product label.
Additionally a red x may appear on the battery icon in the notification area.
When your battery is new you can rest assured that you have a dependable power source for all your on the go computing needs.
Battery check is part of the hp support assistant that is installed on hp computers shipped with windows 8 windows 7 or vista and is available for computers that were upgraded from xp to vista.
To prepare your computer for checking the battery status turn off the computer and connect it to the ac adapter.
If the problem remains with the new battery you might need to replace the system board.
That critical battery notice is serious.
Different notebook models require different batteries.
One way to inspect the battery is by simply looking at it.
On some older hp notebook models that are running windows 7 you may incorrectly receive the following warning message from the windows battery meter.
If you see any leaking a gummy residue or broken plastic along the surface area stop using it right away and order a replacement.
Hp notebook pcs battery does not power notebook or hold a charge.
If your laptop doesn t have a user serviceable battery you ll need to contact the laptop s manufacturer so they can crack your laptop open and change its battery for you.
Before ordering a battery you need to know the product number of your notebook to determine the part number of the replacement battery.
Hp urges customers to recheck all potentially affected products.
Does the battery appear cracked or swollen.
This is the case whether you buy a replacement laptop battery or simply have one in your new hp laptop.
When the low battery notice sounds or appears and you re blessed with a second battery for your laptop pop it in and keep working.
You see no warning.
Hp provides the hp battery check tool to help you test the battery.
If your laptop has a user serviceable battery that is one you can remove on your own you can replace your battery fairly easily.
Laptop time is over.
The laptop simply hibernates or turns itself off whichever option is set.
See purchasing a replacement battery.
In august 2019 hp expanded its ongoing worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries which was announced january 2018 and expanded in january 2019.
To get the latest version of the hp battery check go to the hp support assistant.