Hp pcs troubleshooting touch screen issues windows 10 8 this document is for hp and compaq all in one and notebook computers with windows 10 and windows 8.
Hp envy x360 touch screen issues.
I have had no issues until today.
I just purchased my hp envy x360 thursday night at bestbuy since they had a deal.
Hp envy 15 cp0000 x360 convertible pc hp envy 15m cp0000 x360 convertible pc hp envy x360 15 cp0000 cto hp envy x360 15 cp0000au hp.
Wen my hp envy boots it starts blinkink the screen taking a long time to the hp logo apear.
Every time i re enabled touch screen the ghost touch screen continues.
Hp envy 13m ag0000 x360 convertible pc.
The touch screen does not work on new computers.
This is worst experience i ve ever had with a new laptop.
The pin and the face recognition will be desabled after windows.
The computer touch screen does not respond or responds inaccurately.
With the power and versatility you want and a suite of cutting edge security features you need you can stay productive and protected like never before.
To resolve this issue download and install the following softpaq.
Frequent video glitches especially when watching youtube videos where the screen just goes black or green.
Reinstall the original touchscreen device driver that came installed on your computer using the following steps.
The convertible 15 hp envy x360 lets you adapt to anything your day has in store without sacrificing power or security.
The touchscreen device is labeled hid compliant touch screen or similar.
Information create an hp account today.
Several issues with hp envy x360 ryzen.
Right click the touchscreen device.
Hp envy 15 u000 x360 convertible pc troubleshooting.
Literally the whole screen to where i cant even see anything.
Hp contact secondary navigation portlet actions title loading.
Fix and resolve windows 10 update issue on hp computer or printer.
I went to close my laptop it was still on and when i open it back up the whole screen had pixilated lines on it.
Uninstalled the driver turned off my laptop turned it back on only to have the malfunctioning touch screen return.
The problem was in the bios.
Connect with hp support faster manage all of your devices in one place view.
It solved the issue for a few minutes and then the touch screen went crazy again.
Hp customer support.
1 turn off the notebook 2 press and hold the windows key b 3 turn on the notebook 4 notebook wil start in the bios recovery and reinstal the bios.
07 10 2018 02 10 pm edited 07 10 2018 03 30 pm.